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About Us
Welcome to Bigshop Kenya Ltd, your trusted online marketplace connecting customers with top-quality products from vetted vendors across Kenya. Established in 2022 and headquartered in Nairobi, Kenya, With the Founder as Isaac Sirengo Jackson and Co Founder as John Wambua Mutinda. we are proud to be at the forefront of revolutionizing eCommerce through innovation, transparency, and customer satisfaction.
Who We Are
Bigshop Kenya Ltd was founded with the vision of simplifying the shopping experience for Kenyans while empowering local vendors to grow their businesses. By leveraging the power of modern digital marketing techniques, artificial intelligence, and machine learning, we ensure that every product we showcase reaches the right audience, creating value for both customers and vendors.
We are a purely online-based platform, which means no physical stores, no unnecessary overheads—just a seamless digital ecosystem that prioritizes efficiency, accessibility, and convenience.
What Makes Us Unique
Vetted Vendors We work exclusively with trusted and thoroughly vetted vendors, ensuring that the products listed on our platform meet the highest standards of quality and reliability. Our strict vendor approval process guarantees that our customers can shop with confidence.
AI-Driven Marketing At Bigshop, we go beyond traditional eCommerce practices. Using cutting-edge AI and machine learning, we analyze trends, predict customer preferences, and optimize marketing strategies to deliver a personalized shopping experience that delights every time.
Empowering Local Businesses We are committed to uplifting Kenyan entrepreneurs by providing them with a platform to showcase their products to a broader audience. With our help, vendors can focus on what they do best—creating great products—while we handle the marketing and customer connections.
Customer-Centric Approach Our customers are at the heart of everything we do. From offering a wide range of high-quality products to ensuring secure transactions and timely support, we go above and beyond to exceed expectations.
Sustainability and Community Bigshop is passionate about creating a positive impact. By promoting local businesses and fostering digital inclusivity, we contribute to Kenya’s economic growth while promoting sustainable business practices.
Our Mission
To redefine eCommerce in Kenya by creating a trusted, innovative, and customer-focused platform that bridges the gap between local vendors and a growing digital audience.
Our Vision
To become Kenya’s leading online marketplace, celebrated for our commitment to quality, innovation, and the empowerment of local entrepreneurs.
Why Choose Us?
Wide Range of Products: From fashion to electronics, home goods to beauty products, we’ve got it all.
Seamless User Experience: Our platform is designed with user-friendliness in mind, making shopping easy and enjoyable.
Secure Transactions: Shop with peace of mind knowing your data and payments are protected.
Prompt Support: Our dedicated customer service team is always ready to assist you.
Join us on this exciting journey as we transform the way Kenya shops online. Whether you’re a customer looking for convenience or a vendor aiming to grow your business, Bigshop Kenya Ltd is here to make it happen.
Contact Us
Email: [email protected]
Website: www.bigshop.co.ke
Bigshop Kenya Ltd — Redefining Online Shopping in Kenya.
